Industry

PR, social media & technology

Facebook announces clickable #hashtags

The rumours are true! Today, Facebook announced it would support clickable hashtags. That’s right, folks – your hashtag usage on Facebook is no longer ironic. Following in the footsteps of many social networks, Facebook’s hashtags will allow users to see what conversations are happening around a specific topic on the…

When tragedy strikes: A Community Manager’s Checklist

It’s the new normal: when tragedy strikes, people immediately take to their social networks to become informed, to grieve, to vent. As a brand in the space, it’s important to immediately assess your communications and put measures in place to remain appropriate, helpful and informative during times of tragedy. As…

If you die, Google’s got you covered.

There’s been a lot of talk recently about what happens/should happen to your social media accounts when you die. While some services are offering virtual time capsules to be released at the time of your death, Google’s taken a very practical approach: you can designate up to 10 trusted friends…

Facebook rolls out threaded comments & replies

Heads up, community managers. Our jobs are about to get a lot more intense (but also, maybe, a bit easier and a whole lot more rewarding). Yesterday, Facebook announced that it would be rolling out two new features: threaded comments and the ability to reply to individual comments on brand…

Coming full circle in Kingston: Queen’s Media & Journalism Conference

In March 2013, I spoke about digital communications, community management and blogging at the Queen’s Media & Journalism Conference in Kingston, ON.

The new Facebook News Feed will look like this

This afternoon, Facebook announced that it will be rolling out a new Facebook news feed. Here’s your first look! It will be seamless across all formats (desktop, mobile, tablet) and will look like this: The new interface will have the feed take up more real estate than previous versions:  …

#AdBowl Hits & Misses

Although I’ve always had a penchant for football players, my favourite part of the Super Bowl remains the ads. While I appreciate what goes down on the field, there’s nothing like seeing corporations throw millions of dollars at agencies + networks for a few seconds of airtime during The Big…